Introduction
PaintsNPassion By Neha and Craftdeify are committed to protecting the privacy of our visitors and customers. This policy details how your Personal Information is collected, used, and shared when you visit or make a purchase from our site.
1. Information We Collect
- Order Information: When you make a purchase, we collect necessary data to fulfill your order, including your name, billing and shipping address, email address, phone number, and payment details (processed securely by third parties like Paytm/Cred/PhonePe).
- Contact Information: Data you provide when you sign up for our newsletter or use the contact form (e.g., name and email address).
- Usage Information: Data collected automatically when you browse the site (via cookies), such as IP address, browser type, time zone, and pages you view.
2. How We Use Your Information
- To fulfill orders for your handcrafted art and custom home decor.
- To communicate with you regarding your order status and custom commissions.
- To screen orders for potential fraud or risk.
- To provide you with information or advertising relating to our artisan gifts (only if you consent).
- To improve and optimize the performance of our website.
3. Sharing Your Personal Information
- We share your data with essential third parties only as needed to run our business (e.g., payment processors, shipping carriers).
- We use analytics services (like Google Analytics) to understand how customers use the site.
- We will share data if required to comply with applicable laws and regulations.
4. Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.